Customer service is outstanding ! Sarah and Geoffrey were fantastic start to finish, sourcing the most beautiful diamond for an engagement ring and gave a fanatic honest service within budget and to a high quality. The shop is a lovely boutique making this a pleasant experience, no pushy sales pitch just good customer service with a smile 😊 We walked in every shop but this one did Raphael London did stand out from the rest.

My fiancé bought a beautiful brilliant cut diamond from them in January. When we needed it sized and asked for a setting change they did it in less than a week. I even asked for the original setting back, and they provided fast same day service. They were so nice and thoughtful even though we were changing our minds a bit! Love the ring and highly recommend this place for anyone looking for quality diamonds.

Sarah and her team at Raphael London are incredible. I needed some bespoke gold and diamond cufflinks making and rushed into Raphael London, 3 weeks before my wedding, having been let down by another jeweller. She had CAD drawings made very quickly, carefully explained to me all about the possible diamonds and talked me through the options, and the cufflinks were ready with time to spare. The cufflinks are beautiful and just what I had wanted. I wholeheartedly recommend Raphael London. Best jeweller in Hatton Garden!